Privacy Policy

Effective Date: [Effective Date]

Kinnaert Diesel respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains what information we collect, how we use it, and how we may share it.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

Name
Phone number
Email address
Mailing or billing address
Vehicle information, including VIN, year, make, model, and service history
Appointment and service request information
Estimates, invoices, and payment-related information
Communications you send to us by phone, email, SMS, website forms, or other methods
Information necessary to provide vehicle repair, maintenance, diagnostic, roadside, or other services

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, and website usage data.

How We Use Personal Information

We may use your personal information to:

Schedule and manage appointments
Provide vehicle repair, maintenance, diagnostic, and related services
Communicate with you regarding estimates, repair authorizations, service status, parts, orders, invoices, and payments
Send appointment reminders and customer service notifications
Respond to questions and customer support requests
Maintain service and business records
Improve our services and customer experience
Process transactions and payments
Comply with legal, regulatory, tax, accounting, and business requirements
Prevent fraud, misuse, or security issues

SMS Communications

If you opt in to receive SMS messages from Kinnaert Diesel, we may send messages related to customer care and your business relationship with us. These messages may include appointment reminders, vehicle service updates, estimate and repair authorization notifications, parts or order updates, invoice or payment notifications, and other service-related communications.

Messaging frequency may vary. Message and data rates may apply.

You may opt out at any time by replying STOP to any SMS message. For assistance, reply HELP or visit [Brand Website URL].

SMS consent is not shared with third parties or affiliates for marketing purposes. Mobile phone numbers and SMS opt-in consent information will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.

How We Share Personal Information

We may share personal information with trusted service providers when necessary to operate our business and provide services to you. This may include payment processors, software providers, website hosting providers, communications providers, parts suppliers, and other vendors that assist us in providing our services.

We may also disclose information when required by law, regulation, court order, legal process, or when reasonably necessary to protect the rights, property, or safety of Kinnaert Diesel, our customers, or others.

We do not sell your personal information.

SMS consent and SMS opt-in information are not shared with third parties or affiliates for marketing or promotional purposes.

Data Security

We take reasonable administrative, technical, and physical measures to protect personal information from unauthorized access, loss, misuse, disclosure, or alteration. However, no electronic transmission or storage system can be guaranteed to be completely secure.

Data Retention

We may retain personal information for as long as reasonably necessary to provide services, maintain business and service records, fulfill legal or accounting obligations, resolve disputes, and enforce agreements.

Your Choices

You may contact us to request that we update or correct certain personal information we maintain about you.

You may opt out of SMS communications at any time by replying STOP.

You may opt out of non-essential email communications by following any unsubscribe instructions provided in the email or by contacting us directly.

Third-Party Websites and Services

Our website may contain links to third-party websites or services. Kinnaert Diesel is not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, contact:

Kinnaert Diesel
Phone: 1-800-632-6789 / 501-476-0909
Email: [email protected]
Address: 283 Highway 16 E, Clinton, AR 72031

For additional information about our services and SMS program, please review our Terms of Service at https://kinnaertdiesel.com/?page_id=29 .